Information We Collect
We may collect information you provide while enquiring or booking, including name, mobile number, email address, destination, travel dates, traveller counts, stay requirements and messages. When necessary for a confirmed trip, additional identification or traveller information may be requested separately.
How We Use Information
Information is used to respond to enquiries, prepare quotations, process bookings, coordinate travel services, provide customer support, maintain business records, prevent misuse and improve our services.
Service Providers
Only information reasonably required to deliver a confirmed service may be shared with relevant hotels, transport providers, activity operators, guides, payment providers or other suppliers. We do not sell customer contact information to advertisers.
Communications
By submitting an enquiry, you permit the team to contact you about that enquiry through phone, email or messaging services such as WhatsApp. Marketing communication should be sent only where permitted, and you may request that promotional communication stop.
Website Security
Reasonable technical and organisational safeguards are used to protect website and enquiry data. No internet transmission or storage system can be guaranteed to be completely secure.
Retention and Requests
Information is retained for operational, accounting, legal and customer-service purposes for as long as reasonably necessary. You may contact us using the published website contact details regarding correction of inaccurate information or an applicable privacy request.
External Services
This website may link to third-party services. Their privacy practices are governed by their own policies.